Decatur, GA  |

Phone Number:  678-487-9797  |

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Frequently Asked Questions

Q1.  Can we visit your cake studio?

A.  We are located in a private cake studio in Decatur, GA.  We are not open to the public, but we would love to meet you either in person or over the phone.  You can setup a cake consultation by going to the Contact Us page.

Q2.  Do you offer cake tastings?

A.  Yes, we do and we’ll bring the cake to you.  You can setup an initial phone cake consultation by going to the Contact Us page, and filling out the Dessert Inquiry Form.  There is a minimum order amount of $500 minimum to setup an in-person tasting.  We offer up to 3 flavors and fillings. Please check our flavor listing.  Also, we recommend having no more than 2 or 3 people at your tasting.  We charge $35 for a cake tasting, but the monies will go towards the cost of your cake if you decide to book with us.

Q3.  Where do your prices start?

A.  Prices will vary depending on dessert, design, and flavor.  Please see the Pricing, Flavors, and Fillings page for more details.

Q4.  Do you charge a delivery fee?

A.  Yes, we deliver and setup all of our cakes to ensure your cake arrives to the venue in perfect condition.  There is a delivery fee of $30 within the Metro Atlanta area.

 

Q5.  How far in advance do I need to order my cake?

A.  We ask that you book at least 14 days in advance of your event.  We may not be able to accommodate orders with less than 14 days notice.

Q6.  Do you charge a deposit?

A.  Yes, there is a non-refundable deposit, which is 50% of the total balance.  The deposit reserves the date for your event.  The remaining balance will need to be paid 14 days prior to your event.  If you are booking within 14 days of your event, then you will need to pay the entire balance.

 

Q7.  What are cake truffles?

A.  Cake truffles are a combination of cake and frosting covered in chocolate ganache.

Q8.  Can you accommodate guests with food allergies?

A.  We do offer nut-free desserts, as well as, a limited menu of gluten-friendly desserts.  Please see the Prices, Flavors, and Fillings page.

Q9.  How can I setup a cake consultation and what should I expect?

A.  You can setup a cake consultation by going to the Contact Us page.  Please fill out the Dessert Inquiry Form and include dates and times you will be available.  During the phone consultation, we will discuss type of event, date of the event, venue, number of guests, colors, flavor preferences, allergies, any inspirations you may have, etc.  

Did we miss one of your questions?  Please email us at: platinumcakedesigns@gmail.com